Careers

Service Technician

Responsibilities
The Service Technician will report to the Service Manager. This position is responsible for the repair of machinery and components at high levels of quality. Troubleshooting, diagnosis and repair on heavy construction equipment in a safe and timely manner are key elements in this role. This individual works under direct supervision and works at our branch.

Requirements
Success in this position requires a technical school certificate with equivalent experience in construction equipment is required.

Compact Equipment Sales Representative

Responsibilities
Miller Bradford & Risberg has created a new opportunity for our Marathon location. This position is responsible for all sales activities, from lead generation through the close of the sale. This individual will work with the entire sales team to ensure we are achieving the highest customer satisfaction, revenue generation, and long-term account goals in line with company vision and values. The individual will be responsible for the territory in the following counties: Marathon & Wood County.

Requirements
To be successful in this role, we are searching for a candidate who exhibits:

• Ability to build prospects and business relationships
• Must have a proven track record of meeting or exceeding sales goals
• Must have outstanding organization and time management skills for effective territory coverage
• Valid driver’s license
• Proven safe driving record and can load/unload equipment and secure the equipment properly for transport
• Can operate compact machinery efficiently to showcase controls, features and required maintenance
• Must present themselves in a professional manner and always maintain professional business appearance
• Ability to work with minimal supervision and exceptionally self-disciplined

Service Technician

Responsibilities
The Service Technician will report to the Service Manager. This position is responsible for the repair of machinery and components at high levels of quality. Troubleshooting, diagnosis and repair on heavy construction equipment in a safe and timely manner are key elements in this role. This individual works under direct supervision and works at our branch

Requirements
Success in this position requires a technical school certificate with equivalent experience in construction equipment is required.

Shop Foreman

Responsibilities
This position reports to the Service Manager and is responsible for assisting the service department within the assigned branch location.

1. In shop service and repair of machines and equipment
2. In shop reconditioning and remanufacturing of components
3. Field service and repair of machines and equipment
4. New and used equipment preparation
5. Warranty repairs
6. Rental/Lease maintenance and repairs
7. Enforces all policies and procedures as specified in company handbook
8. Maintains high employee morale
9. Maintains excellent customer relations
10. Attains business objectives/goals with good management and planning

Education/Training/Experience
Bachelor’s degree or equivalent experience in service operations and labor with experience in selling at a management level General skill requisites

• Strong organizational skills
• Excellent customer service skills
• Strong communication skills
• Good computer and systems knowledge
• Ability to juggle multiple projects at a time
• ecific skill requisites
• A strong working knowledge of equipment operations and mechanical functions
• Solid shop floor management knowledge
• Good understanding of financial reporting principles
• Solid understanding of pricing and discounting effects
• Good business acumen
• Ability to lead and mentor subordinates
• Leadership skills in a specialized repair environment

Parts Counter Sales Representative

Join a team driven on success and performance you can count on. Miller-Bradford & Risberg, Inc. is a distributor of CNH construction equipment and supplies for construction, forestry, & municipalities. The MBR goal is to be the Dealer of Choice by making customers its #1 priority, supplying products and product support that exceeds expectations.

Responsibilities
This position will report to the Parts Manager and is responsible for but not limited to:

• Customer parts sales
• Customer parts ordering processing
• Telephone parts sales
• In store sales and parts merchandising
• Shipping and Receiving

Requirements
The ideal candidate will have equivalent experience in parts sales but we will train the right person. The candidate must have strong selling skills, excellent communication skills, excellent customer service skills and good computer and systems knowledge.

Lot Attendant

Reports to the Service Manager and is responsible for the customer service in the MBR equipment yard. This individual must work semi-independently.

Duties

1. Loading and unloading equipment in the yard
   • Greet customers, check in/out equipment per procedure
   • Record all rental information per procedure
   • Complete inspection form per procedure
   • Note any damage & obtain photos per delivery and return
2. Machine maintenance
   • Clean and power wash incoming/outgoing equipment
   • Report excessively dirty machines
   • Check fuel and DEF fluid levels – must be full upon delivery/return
   • Basic service repair: oil changes, filter changes, remove/install bracket caps and shielding
3. Cleaning and maintenance of shop
   • Clean and maintain shop area for customer service and safety
   • Dispose of garbage and debris
   • Maintain customer areas with snow removal
4. Customer Service
   • Assist customers or direct to appropriate person/department
   • Answer service phone when available to assist customers

Education/Training/Experience

• High school diploma; must be at least 18 years old
• Valid driver’s license required

Specific skill requisites

• Strong working knowledge of equipment dealership
• Good understanding and computer skills in Microsoft Office Suite, especially Excel and Word
• Able to work with minimal supervision
• Willingness to learn and obtain new skills for advancement

Service Technician

Responsibilities
The Service Technician will report to the Service Manager. This position is responsible for the repair of machinery and components at high levels of quality. Troubleshooting, diagnosis and repair on heavy construction equipment in a safe and timely manner are key elements in this role. This individual works under direct supervision and works at our branch.

Requirements
Success in this position requires a technical school certificate with equivalent experience in construction equipment is required.

Parts Counter Sales Representative

Join a team driven on success and performance you can count on. Miller-Bradford & Risberg, Inc. is a distributor of CNH construction equipment and supplies for construction, forestry, & municipalities. The MBR goal is to be the Dealer of Choice by making customers its #1 priority, supplying products and product support that exceeds expectations.

Responsibilities
This position will report to the Parts Manager and is responsible for but not limited to:

• Customer parts sales
• Customer parts ordering processing
• Telephone parts sales
• In store sales and parts merchandising
• Shipping and Receiving

Requirements
The ideal candidate will have equivalent experience in parts sales, but we will train the right person. The candidate must have strong selling skills, excellent communication skills, excellent customer service skills and good computer and systems knowledge.

Service Technician

Responsibilities
The Service Technician will report to the Service Manager. This position is responsible for the repair of machinery and components at high levels of quality. Troubleshooting, diagnosis and repair on heavy construction equipment in a safe and timely manner are key elements in this role. This individual works under direct supervision and works at our branch

Requirements
Success in this position requires a technical school certificate with equivalent experience in construction equipment is required.

Service Technician

Responsibilities
The Service Technician will report to the Service Manager. This position is responsible for the repair of machinery and components at high levels of quality. Troubleshooting, diagnosis and repair on heavy construction equipment in a safe and timely manner are key elements in this role. This individual works under direct supervision and works at our branch

Requirements
Success in this position requires a technical school certificate with equivalent experience in construction equipment is required.

  No open positions

Service Manager

Miller-Bradford & Risberg is a progressive sales and service organization dedicated to providing our customers with excellent quality construction equipment and support services. The same values that have made Miller-Bradford & Risberg a wonderful place to work ensure that its customers receive first class treatment.

Responsibilities
MBR is seeking a candidate who exhibit key skills of: leadership, strong & effective communication & customer service driven. The Service Manager reports to the Branch Manager and will manage the service department at our Negaunee, MI branch location. This top position is responsible for managerial of subordinates, forecasting and planning, employee relations and team development and customer service/sales and marketing.

Requirements
Success in this position requires a bachelor’s degree or equivalent experience in service operations and labor with experience in selling at a management level. A strong working knowledge of construction equipment operations and mechanical functions. Solid shop floor management knowledge and experience. Good understanding of financial reporting principles. Solid understanding of pricing and discounting effects. Good business acumen. Ability to lead and mentor subordinates and leadership skills in a specialized repair environment. Excellent communication skills, solid customer service skills, the ability to multi-task, work independently, and a can-do attitude. Must be highly organized. Must have valid driver's license and acceptable driving record.

Product Support Sales Representative

Responsibilities
The Product Support Sales Representative will report to the Branch Manager to build and sell the parts and services business for the territory and branch operations. This position is responsible for the coverage, retention, development and customer satisfaction within a sales territory. The Product Support Sales Rep must be able to travel to customer locations in a company vehicle to cover a large geographic sales territory.

Requirements
Associate's degree or equivalent from two-year college/technical school, or equivalent experience in sales, service and parts. It is required that this individual have strong selling skills and interpersonal communications skills. Valid driver`s license with acceptable driving history. Base + Commission and company vehicle provided. If you are a motivated individual with a passion for sales and a desire to contribute to our team's success, we would love to hear from you. Please submit your resume detailing your relevant experience!

Service Technician

Responsibilities
The Service Technician will report to the Service Manager. This position is responsible for the repair of machinery and components at high levels of quality. Troubleshooting, diagnosis and repair on heavy construction equipment in a safe and timely manner are key elements in this role. This individual works under direct supervision and works at our branch

Requirements
Success in this position requires a technical school certificate with equivalent experience in construction equipment is required.